Put AI to work on every sales conversation
The AI operating system for your sales team
Calls and email, CRM and deals, tasks and reports — in one workspace. AI reviews every conversation, files it under the right deal on its own, and answers questions about your team.
14-day pilot on your real calls
Works with the tools you already have
- Your phone systemrecordings via API or SFTP
- Call uploadsMP3, WAV, M4A, Zoom exports
- Emailany mailbox over IMAP
- Telegrambot and Telegram Business
- REST APIdeals, tasks, customers
- Webhooksreal-time events
- Claude & ChatGPTMCP connector to your data
- Email digestyour team’s week every Monday
What’s inside
Modules that work as one. AI connects them.
AI understands every conversation and moves the data into the right deal, task or report on its own.
Omni
the AI core
Understands every call and email and passes the data between modules on its own. Anything that needs a person lands on the Today screen.
Sales
Team
Management
- SMS, WhatsApp & Instagramin the same inbox as your calls and email
- Booking & remindersslots, confirmations, no-shows
- Quotes & invoicesdocuments built from deal data
Start with a single module — just AI call review, or just the CRM. Turn on the rest when your team is ready.
Today · your home screen
Open Omniscore — and know exactly what to do
Who’s waiting for a reply, which call put a customer at risk, which deal is stuck and what a rule is ready to send — all on one screen. AI finds it and suggests the next step; you decide.
A customer emailed or messaged you and hasn’t heard back. The longest wait is on top, next to the person who owns it.
- 1 · AI suggestsA field from the call, a task, a reply draft — your rep applies it in one click.
- 2 · AI asksA rule prepares a message to the customer and waits for “Approve” right here on Today.
- 3 · AI actsRules your team trusts run without confirmation — and every run is logged.
Everything you need to run sales — in one workspace
These aren’t mockups. They’re live screens from a demo account.
Omni · AI agent
Knows your business from the inside — and helps you sell
Answers from your own calls, deals and tasks — not generic advice — and suggests the next step: a task, a note or moving a deal.
Try it — examples on demo data
Ask Omni
Who haven’t we called back?
In the last 30 days — 16 missed calls with no callback, most of them between 12 and 2 pm, while the team is at lunch.
Waiting longest: → Victoria Rogers — three days, and → Brandon Young — since yesterday at 1:40 pm.
Suggested task
Call back Victoria Rogers
What needs my attention?
Three deals are waiting on you:
- → Washing machine — third day in “Awaiting payment”, past its SLA
- → Espresso machine — overdue task “Confirm payment”, Daniel Scott
- → Bulk order: laptops — still in “Proposal” while the customer is already negotiating
Suggested stage change
“Bulk order: laptops”: Proposal → Negotiation
What did we hear on calls about this deal?
Two calls with → Amanda Hughes:
- Sep 24 — picked a refrigerator and asked for Saturday delivery. The rep promised to confirm the date and never called back.
- Sep 26 — comparing with a competitor who can deliver a day earlier. No payment yet.
The delivery date is what decides this deal, not the price.
Suggested note
She cares about the delivery date, not the price. Confirm Saturday delivery today.
Summarize the period on this screen
214 conversations in 30 days: 164 calls and 50 emails.
- Conversion to order — 34%, up from 29%
- Average score — 71 out of 100; the highest is Emily Carter’s, 84
- Weak spot — lunchtime: 16 missed calls with no callback between 12 and 2 pm
Check the numbers: → Dashboard for the period. Want me to break down who misses calls at lunch?
Sees only what your login can see and never changes anything on its own — it suggests actions as cards.
Conversation → deal
Every conversation finds its deal
AI links calls and emails to the customer’s deals. If there’s more than one match, it goes to “Review” so a rep can decide.
Reps
See who carries the team — and who’s slipping
Scores, critical fails and unreturned missed calls for every rep — the people to talk to first are on top.
Calendar
Your team’s week — on one grid
Deals sit on their delivery or close date, tasks on their hour. A red “now” line shows what should already have happened.
For businesses that sell over the phone
Pipelines, scorecards and conversation topics are set up for your industry. Pick yours to see an example.
Home services
Jobs stop slipping between the estimate and the install
For HVAC, plumbing, roofing and remodeling companies: every estimate is tracked by stage, and AI checks each call for an agreed next step.
Sample pipeline
- New lead
- Visit scheduled
- Estimate sent
- Approved
- Installed
AI checks on every call
- Offered at least two arrival windows
- On “too expensive,” asked what they’re comparing
- Agreed on a next step with a date
Auto repair shops
Every service advisor call, reviewed
Booking, approval for additional work, pickup: AI reviews each call against your checklist, and the dashboard shows the hours when calls ring out.
Sample pipeline
- Appointment
- Diagnosis
- Waiting for approval
- Waiting for parts
- In repair
- Ready for pickup
- Picked up
AI checks on every call
- Got the year, make, model and mileage
- Gave the diagnostic fee or a range
- Recommended work: named the cost, got a clear yes or no
Ask Omni
Who called with a complaint after a repair this week?
Omni answers from your own calls and deals, with a link to each conversation.
Real estate
Hear how each agent handles “it’s overpriced”
Budget, pre-approval, doubts and promises are said on calls, not typed into the CRM. AI reviews every buyer and seller call and links it to the deal.
Sample pipeline
- New lead
- Qualified
- Showing scheduled
- Showing done
- Offer
- Under contract
- Closed
AI checks on every call
- Asked about timeline, budget and financing
- Home doesn’t fit — offered similar listings
- Made no promises on the seller’s behalf
Ask Omni
Which deals are stuck past SLA?
Omni answers from your own calls and deals, with a link to each conversation.
Education & training
An inquiry doesn’t cool off before the first call
For private schools, test prep, language and driving schools: AI reviews every enrollment call and turns promised follow-ups after a trial into tasks.
Sample pipeline
- New inquiry
- First contact
- Trial booked
- Trial attended
- Enrolled
- Re-enrolled
AI checks on every call
- Asked about the goal: why now
- Offered two specific times for a trial
- On “we’ll think about it,” asked what’s behind it
Ask Omni
After which arguments did families who said “we’ll think about it” still enroll?
Omni answers from your own calls and deals, with a link to each conversation.
Wholesale & distribution
A long deal doesn’t stall after the quote
Each quote is tracked by stage with an SLA, every call and email with the buyer is reviewed by AI, and promised callbacks become tasks.
Sample pipeline
- Inquiry
- Qualified
- Quote sent
- Negotiation
- Purchase order
- Shipped
AI checks on every call
- Found out the volume and who decides
- Didn’t give in at the first push on price
- No discount or payment terms without approval
Ask Omni
Which objections most often go unanswered?
Omni answers from your own calls and deals, with a link to each conversation.
B2B SaaS
Demos stop ending with “I’ll follow up”
AI scores every discovery and demo call against your playbook, turns follow-ups into tasks and shows where demos stall.
Sample pipeline
- Demo requested
- Demo done
- Trial
- Proposal
AI checks on every call
- Ran discovery before the demo
- Asked who signs off
- Put the next step on the calendar
Ask Omni
Which step of the script is skipped most?
Omni answers from your own calls and deals, with a link to each conversation.
Another industry
Don’t see your industry?
Tell us how your team sells, and we’ll show you how the pipeline, the scorecard and the conversation topics would be set up for it.
What we set up for you
- Pipelines and stages
- A scorecard from your script
- Conversation topics
- Loss reasons
- An SLA on every stage
- Automation rules
How the pilot works
- We connect your phone system and mailboxes
- Your call script becomes a scorecard, your stages a pipeline
- First results on your own calls in 3–5 days
Pilot
14 days
on your real calls
Up to 1,000 minutes, no prepayment and no contract.
An installation and service company: 9 reps, 6,300 conversations in three months. No new hires and no new script — the only change was that the manager could finally see every call instead of one in forty.May – August 2026 · metrics calculated across all conversations
12.8 → 15.4%
Close rate
Same ad budget, same team.
+21pts
Script adherence
From 56% to 77% of calls that followed the full checklist.
100%
of calls reviewed instead of a 2–5% sample
Calls ending with an agreed next step rose from 47% to 66%; price objections handled, from 34% to 52%.
Value report
Every month, see what the system actually did
Not “hours saved” — things you can count: conversations reviewed, AI suggestions put to work, deal fields filled from calls — and how your team’s work changed over the same period.
Build your Omniscore
Start with the Omni core and add only the modules you need. A team of up to 10 is included in the core, and AI is billed only for the work it actually does.
14 days Free pilot — with every module
Ready-made setups:
Conversations & sales
Team & your process
Team size
The people whose calls and deals run through the system. Up to 10 are included in the core; each additional 5 is +$59/mo. More than 50? We’ll quote it.
Workspaces
A separate location, brand or team with its own pipeline, people and reports. The first one is included in the core; each additional one is +$19/mo.
On the roadmap SMS, WhatsApp & Instagram · Booking & reminders · Quotes & invoices
More than 50 people, multiple locations, a contact center or your own PBX? We’ll price the core, modules and AI for several teams and build the connector to your system.
Get a quoteFrequently asked questions
Which phone systems does Omniscore work with?
Any system that records calls. You can upload recordings (MP3, WAV, M4A and more, including Zoom exports) or have us pull them automatically from your phone system’s API or an SFTP folder. We set up that connector during onboarding; a new one usually takes up to a week. Your reps keep calling from the same numbers.
Do we have to replace our CRM?
No. You can run deals and tasks in Omniscore, or start with AI call review only and turn the CRM on later. If your deals live in another system, the REST API and webhooks keep the two in sync, and we can build a dedicated connector as a custom module.
Does the AI do anything without us knowing?
No. AI suggests — a field from a call, a task, a reply draft, moving a deal — and a person applies it in one click. A rule that messages a customer can be set to “Ask a human first”: that step waits for “Approve” on the Today screen. Every suggestion is tracked on the AI suggestions page, so you can see where the AI has earned more trust.
Is call recording legal, and where is our data stored?
Your phone system already records the calls; we only analyze those recordings. Notifying callers is your part: some US states require consent from everyone on the call, so most teams play a short recording notice. Recordings are stored with AWS in the EU (Frankfurt), data is encrypted in transit, integration credentials are encrypted at rest, and access is role-based. AI providers don’t train models on your conversations, and after you delete your account your data is erased within 30 days.
How is Omniscore priced?
A flat monthly price per workspace for the Omni core and the modules you pick. A team of up to 10 is included in the core, and each additional 5 people is $59 a month. AI usage is billed separately at cost plus a fixed markup, about 2¢ for a 2-minute call, and every charge shows up in your balance history. Prices exclude sales tax.
What’s included in the free pilot?
14 days on your real data: connecting your calls and email, setting up your scorecard and pipeline, reviewing up to 1,000 minutes of conversations, the dashboard and CRM for your team, and a wrap-up call where we walk through what we found.
Free 14-day pilot
See it on your own calls, not in a slide deck
Leave your details. We’ll connect your calls and email and, within 3–5 days, show you what your reps do well and where deals and revenue slip away.
- No prepayment or contract during the pilot
- Results on your own data in 3–5 days
- Not happy with the accuracy? We simply part ways
Prefer email? Write to support@omniscore.pro